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Terms and conditions

CONDITIONS:

Aktivni Odmor doo must receive a deposit of 50% of the total program cost with your reservation before we can book your program. The balance of your payment is due 45 days prior to arrival. No reservations can be confirmed until we receive your 50% deposit. Availability and pricing is subject to change until this deposit is received.

CANCELLATION FEES

If you cancel your booking 90 days and longer prior to arrival, we will return you 50% of the advance (25% of the total amount).

If you cancel the booking 89 – 46 days prior to arrival we will keep the total advance you paid.

If you cancel the booking 45 days or less to date of arrival we will keep full amount you paid.

BOAT CHARTER (exception to above)

If you cancel the booking 46 days or more days prior to arrival we will keep the total advance you paid. (50%)

If you cancel the booking 45 days prior or less to arrival we will keep the total advance you paid. (100%)

In case if we need to cancel the booking of the trip, we will refund you PRICE paid in advance for the trip.

We reserve right to change itinerary due to unexpected circumstances (weather changes and similar…)

We do not refund bank transfer expanses or credit card fees.

REFUNDS

We regret that refunds cannot be issued for any unused portion of a program once your tour program has begun.

Our guides/skippers have right to exclude from the tour any person if they find that the person was consuming alcohol and that it is not capable for participating safely in our tour, or if they evaluate that the person might harm the safety of the tour or other members on the tour. In such case no refund will be made to excluded individual(s).

Aktivni Odmor doo does not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those service providers over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force of events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action. In a case of dispute, the court will be local and territorial jurisdiction, Split, Croatia.

INSURANCE

Aktivni Odmor doo strongly recommends the purchase of travel insurance to protect your investment.

PRICES AND ARRANGEMENTS

The tour price includes planning, handling and operational charges. Rates are quoted in EURO at the current rate of exchange and tariff as the date of your invoice. Any extra program costs, such as car, driver, guide services, entrance tickets or any other type service must be paid for at the time of purchase.

EXCLUSIONS

Not included in your tour program are personal & other expenses such as tips, laundry, bar bills and services not described in your invoice.

PAYMENT

Secure payments processing on this website is provided by WSpay. Online payments are communicated through a 256-bit SSL connection to WSpay and are further encrypted towards the financial institutions. We are following the industry security standards such as PCI-DSS and ISO27001 while dealing with sensitive customer data. Find out more about WSpay Privacy Policy. All payments will be effected in Croatian currency. The charged amount on your credit card account is converted into your local currency according to the exchange rate of credit card associations.

TVRTKA:

Aktivni Odmor doo, J.Klovića 16B, SPLIT

OIB: 69885716463

ŽIRO RAČUN/IBAN: HR1324020061100653071 kod

Erste&Steiermärkische Bank d.d. JADRANSKI TRG 3a, 51000 RIJEKA, SWIFT: ESBCHR22

Trgovačko društvo upisano je u Sudski registar Trgovačkog suda u Splitu pod matičnim brojem subjekta 060292077 .

Temeljni kapital: 20.000,00 kuna, uplaćen u cijelosti.

Članovi uprave: Veselka Huljić